Frequently Asked Questions
Which GTO Automatic Gate Opener is right for my gate?The following chart is a general guide to assist you in finding the right operator for your gate.
Where can I purchase a GTO/ACCESS Systems, GTO/PRO® Automatic Gate Operator?GTO/ACCESS Systems, GTO/PRO® is the best buy in its class. Keep in mind, every gate application is unique to the gate and usage. The price of the gate opener system will vary depending upon the number of accessories and the type/model of gate opener you need. Our dealers and retailers can give you pricing on the gate opener system that is best for you. We do not sell factory direct, therefore we do not quote pricing. However, we are happy to refer you to your nearest dealer or retailer for pricing information on our affordable gate opener systems. You may purchase accessories only from an authorized GTO/ACCESS Systems, GTO/PRO® dealer, if they do not normally stock an item you need to contact us for assistance and for help locating a GTO/ACCESS Systems, GTO/PRO® dealer near to you.How does the GTO/ACCESS Systems, GTO/PRO® Automatic Gate Operator work?Do GTO/ACCESS Systems,
GTO/PRO® gate operators have soft start and soft start features?
Yes, the PRO SW-3000XL, PRO SW-4000XL , PRO SW-2000XL and the GP Series AC Gate Operators, have this advanced feature. This will prolong the life of gate hardware and gate operators. How does the gate close? GTO/ACCESS Systems, GTO/PRO® Automatic Gate Operators are fully capable of adjustable programming to allow for the gate to close automatically after reaching its fully opened position. If you wish to have the gate close sooner than that temporarily, push the button on the GTO/ACCESS Systems, GTO/PRO® entry transmitter to activate the gate. What happens if the gate hits something while it is in motion? The GTO/ACCESS Systems, GTO/PRO® Automatic Gate Operators have a built-in safety obstruction sensor that once activated, causes the gate to stop and reverse its direction (much like a garage door opener). The sensitivity for this safety feature is fully adjustable. What if I DON'T want my GTO/ACCESS Systems, GTO/PRO® automatic gate operator to close automatically? To disable this feature, open the control box, and with a small screw driver - turn the Auto Close dial until the auto close feature is off. What about security for my gate operator?Will GTO's automatic gate operator hold the gate tightly closed? How does climate affect the operation of an GTO/ACCESS Systems, GTO/PRO® gate operator?GTO/ACCESS Systems, GTO/PRO®'s Automatic Gate Openers are
currently in use from the Arctic to the Amazon. Because of the battery's design,
extreme cold may cause it to operate a little slower than under normal
conditions, and may cause it to malfunction. Therefore, we recommend an optional
battery heater in extreme cold. Transmitters and Receivers
Can I open my garage door opener with my GTO/ACCESS Systems,
GTO/PRO® entry transmitter?
Garage door openers use a different radio frequency than the GTO/ACCESS Systems, GTO/PRO® Automatic Gate Opener does. If you want your GTO/ACCESS Systems, GTO/PRO® entry transmitter to activate both, you can purchase a special GTO/ACCESS Systems, GTO/PRO® garage door receiver- RB709U-NB (special order) The GTO garage door receiver has the same frequency as the GTO/ACCESS Systems, GTO/PRO® Automatic Gate Operator. If your gate and garage are within close range of each other and you wish to have one transmitter to do it all, then you can purchase a two or three button GTO entry transmitter (special order) that will operate the openers separately. Can I open my GTO/ACCESS Systems, GTO/PRO® automatic gate operator from my house with my GTO/ACCESS Systems, GTO/PRO® transmitter? The normal operating range of the GTO/ACCESS Systems, GTO/PRO® entry transmitter is 50 ft. to 100 ft. However, because it uses a radio frequency and is subject to interference by weather conditions, topography, outside interference, etc., the actual range may vary. If your house is within 1000 ft. of your gate, you can place a second set of low voltage wires in the ground at the same time you are running wire for the transformer and connect it to an unlit Push Button inside the house. At the control box, simply connect the wires to the accessory terminal block. Can anyone with a GTO/ACCESS Systems, GTO/PRO® transmitter be able to open my gate? Not if you personalize your transmitter code. Every GTO/ACCESS Systems, GTO/PRO® entry transmitter comes with identical factory settings, but you can personalize your code by repositioning the dip switches inside the GTO/ACCESS Systems, GTO/PRO® entry transmitter. Can anyone open my GTO/ACCESS Systems, GTO/PRO® gate operator without my GTO entry transmitter? GTO/ACCESS Systems, GTO/PRO® offers a weatherproof Digital Keypad accessory (for wired or wireless applications) which can be mounted on a post near the gate. The keypad can be programmed with up to 25 different entry codes for use by family members, delivery personnel, employees, etc. An additional security feature is the ability to change only one code at a time. For example, you can give a delivery person an entry code and then that particular code can be changed or eliminated after the delivery, without affecting the other codes. Powering
How are GTO/ACCESS Systems, GTO/PRO®'s automatic gate operators
powered?
All low voltage (DC) GTO/ACCESS Systems, GTO/PRO® automatic gate operators are operated by a 12 volt, 7.0 amp-hour battery which also provides battery backup during a power outage. How many times will the GTO/ACCESS Systems, GTO/PRO® automatic gate operator activate during a power outage? On the average, a fully charged 12 volt, 7.0 amp-hour battery will provide fifty (50) cycles during a power outage. The number of cycles may vary depending on factors such as the type and size of gate, number of added accessories, and weather conditions. Can you install more than one battery into the control box? Yes, the PRO SW-3000XL and PRO SW-4000XL have larger control boxes and are prewired for the optional second battery. This is especially important for solar applications for increased backup power supply. How are GTO/ACCESS Systems, GTO/PRO®'s batteries charged? Each of GTO/ACCESS Systems, GTO/PRO®'s (DC powered) Automatic Gate Openers comes with a transformer that plugs into any 110/120 electrical outlet and provides the power to charge to the battery. The transformer is connected to the control box with up to 1000 ft. of GTO's 16 gauge, multi-stranded, dual conductor, direct burial, low voltage wire (not provided). If there is not a standard outlet within 1000 ft. of the control box, the battery charge can be maintained with optional solar panel(s). If an outlet is located outside, the transformer can be placed inside a weatherproof electrical box and connected to the control box with GTO low voltage wire. TroubleshootingFor all troubleshooting and/or installation questions please visit our trouble shooting wizard at: http://support.gtoinc.com; You may also call technical support toll free at (800) 543-1236 (USA) or local (850) 575-4144. Our Technical Service hours are Monday-Friday 8:00 am- 7:00 pm (EST); our hold times, on average, are less than five minutes; please try to be at your gate, if possible, with a small screw driver and a voltage meter. |
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